Peppers Cradle Mountain Lodge

Cleaning & Safety

• Enhanced cleaning procedures

  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Commonly-touched surfaces are cleaned with disinfectant
• Social distancing

  • Contactless check-out is available
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
• Additional safety measures

  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Protective clothing is available to guests

Policies & Booking Information

• Check-in

  • Check-in from 2:00 PM - 10:00 PM
  • Minimum check-in age - 18
• Check-out

  • Check-out before 10:00 AM
• Arrival Information

  The front desk is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is located in an area where mobile phone service and WiFi are unavailable. Teistra is the only mobile phone service provider with network coverage in this area. WiFi access is provided in the Main Lodge Building.
• Pets & Service Animals

  • Pets not allowed
• Onsite Payment Methods Currency: AUD

  • American Express
  • Cash
  • Debit cards
  • Mastercard
  • Visa
• Optional Extras

  • Fee for buffet breakfast: approximately AUD 44 for adults and AUD 19 for children
  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• General Information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• You Should Know

  • This property caters to LGBTQ+ guests.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest Reviews

4.3

Excellent (972 reviews)

Cleanliness 4.5

Service 4.4

Comfort 4.4

Condition 4.2

Neighborhood 4.7

Amenities 4.2